Privacy policy

Last updated: September 29, 2026

Hamptons BioMed is a DBA for The Morrison Center LLC and STANDwellness LLC, which together provide the services offered at our locations. On this page, "Hamptons BioMed," "HBM," "we," "our," and "us" refer to both.

This page covers:
Privacy Policy
Cookies
SMS Terms
Cancellation & Rescheduling
Terms of Use
Medical Disclaimer
Accessibility
Contact

PRIVACY POLICY

Hamptons BioMed operates this website, including all related information, content, features, and tools (the "Services"). Our website is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, book with us, or otherwise communicate with us.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. It does not include information that is collected anonymously or has been de-identified. Depending on how you interact with us, we may collect:

  • Contact details, including your name, address, phone number, and email address.
  • Booking and payment information, including appointment history, form of payment, and payment confirmation details. Payments are processed securely through our booking and payment providers.
  • Communications with us, including information you share when you contact us by phone, email, text, or through our website.
  • Information you share on forms, such as your wellness goals, areas of concern, or interests, so we can respond to your inquiry and recommend the right starting point.
  • Mobile phone number and consent preferences, including opt-ins for appointment reminders or marketing messages by text.
  • Reviews, survey responses, and feedback.
  • Emergency contact details. If you provide personal information about another person, such as an emergency contact, you are responsible for making sure they are aware of this policy.
  • Device and usage information, including your IP address, browser type, pages visited, and how you arrived at and interact with our website.

Health Information
Health information you share with our providers and care team, such as medical history, lab results, and genetic information, is kept confidential and protected in accordance with HIPAA and applicable law. We only use health information to provide your care and support your safety. We never use your health information for marketing purposes.

How We Collect Personal Information

  • Directly from you, when you visit our website, fill out a form, sign up for our newsletter, book an appointment, visit our locations, or communicate with us.
  • Automatically, through cookies and similar technologies when you use our website or open our emails.
  • From our service providers, such as our booking, email, and analytics platforms, when they process information on our behalf.
  • From social media platforms, when you interact with us there or give those platforms permission to share information with us.
  • Through CCTV systems, which may operate at our locations for security purposes.

How We Use Personal Information

  • To provide our services, including booking and confirming appointments, processing payments, and responding to your questions.
  • To communicate with you, including appointment confirmations, reminders, and customer support.
  • For marketing, with your consent where required, such as sending our newsletter, updates on new services and locations, and special offers by email or text. You can opt out at any time.
  • To improve our website and services, including understanding how visitors use our site.
  • For security and fraud prevention.
  • For legal reasons, including complying with applicable law, responding to valid legal requests, and enforcing our policies.

How We Share Personal Information
We never sell your personal information. We may share it:

  • With service providers who help us operate, such as booking and payment platforms, email and text messaging providers, website hosting, analytics, and customer support tools. They may only use your information to provide services to us.
  • With business and marketing partners to support advertising, such as showing our services on social media platforms, based on your cookie preferences. Depending on where you live, you may have the right to opt out of this use.To opt out, contact us using the details below.
  • Between The Morrison Center LLC and STANDwellness LLC, as needed to coordinate your care and services.
  • When you direct us to, or consent to the disclosure.
  • In connection with a business transaction, such as a merger or sale, or when required by law, including to respond to subpoenas or similar requests, or to protect our rights and the safety of others.

Relationship with Shopify
Our website is hosted by Shopify, which collects and processes personal information about your access to and use of the website in order to provide and improve it. Information you submit may be transmitted to and shared with Shopify and third parties that may be located outside of your state or country. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through the Shopify Privacy Portal.

Third Party Websites and Links
Our website may link to websites or platforms operated by third parties, such as our booking platform, supplement dispensary, and social media. We are not responsible for the privacy or security practices of those sites, and we encourage you to review their policies.

Children
We provide services to individuals under the age of 18. Personal information about minors is collected only with the knowledge and consent of a parent or legal guardian and is used solely to provide appropriate care and services. We do not use children's information for marketing purposes.

If you are a parent or legal guardian and have questions about the information we hold about your child, please contact us using the details below. We may ask you to verify your identity and relationship to the child before providing access to, correcting, or deleting any information, as permitted by law.

Security and Retention
We take the security of your information seriously and take appropriate steps to protect it from unauthorized access, loss, and misuse. No security measures are perfect, and information sent to us electronically may not be secure in transit, so we recommend not sending sensitive information through unsecured channels. We have procedures in place for responding to a suspected data breach and will notify you and any applicable regulator where required by law.

We keep personal information for as long as needed to provide our services, maintain records required for continuity of care, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices
Depending on where you live, you may have some or all of the following rights. These rights are not absolute, and we may decline a request as permitted by law, including where we are required to keep health records.

  • Right to Access. You may request access to the personal information we hold about you.
  • Right to Delete. You may request that we delete personal information we hold about you.
  • Right to Correct. You may request that we correct inaccurate personal information. 
  • Right of Portability. You may request a copy of your personal information in certain circumstances.
  • Right to Opt Out of Targeted Advertising. You may opt out of the use of your personal information for targeted advertising. If you visit our website with the Global Privacy Control signal enabled, we will treat it as a request to opt out for that device and browser, where applicable. We do not respond to other "Do Not Track" signals. To opt out, contact us using the details below.
  • Right to Withdraw Consent. Where you have given consent, you may withdraw it at any time.

To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing a request, and you may designate an authorized agent to make a request on your behalf.

Managing Communication Preferences
You can stop receiving marketing emails at any time by clicking the unsubscribe link in any of our emails. You can stop text messages by replying STOP. You may still receive non-marketing messages, such as appointment confirmations and payment receipts.

Complaints
If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to appeal our decision or file a complaint with your local data protection authority.

Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the updated version on this page and update the "Last updated" date.

COOKIES

Our website and emails use cookies and similar technologies. Cookies are small text files placed on your device when you visit a website. They do not typically contain information that personally identifies you, but information we hold about you may be linked to information obtained from cookies.

Types of Cookies We Use

  • Essential cookies keep the website working, such as security and basic site functions.
  • Functionality cookies remember your choices and preferences.
  • Analytics cookies help us understand how visitors use our website so we can improve it. We use tools such as Google Analytics for this.
  • Advertising and social media cookies may be used by third parties, such as Meta and Google, to show you relevant content about our services on other websites and platforms.

Some cookies are set by third-party tools that help us run our website, including Shopify, Google Analytics, Klaviyo, and Intercom.

Managing Cookies
You can manage or delete cookies through your browser settings at any time. If you choose to block cookies, some features of our website may not work properly. To learn how, visit your browser's help pages:

Chrome: https://support.google.com/accounts/answer/32050
Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Edge: https://support.microsoft.com/en-us/microsoft-edge

SMS TERMS

By providing your mobile phone number and opting in, you agree to receive text messages from Hamptons BioMed as described below.

Types of Messages

  • Appointment confirmations and reminders
  • Waitlist and availability notifications
  • Care-related follow-ups
  • Billing and payment confirmations
  • Promotions, special offers, and updates on new services and locations

Message Frequency
Message frequency varies based on your appointments, preferences, and promotions.

How You Opt In
You may opt in by checking a consent box when booking online, giving consent in person, filling out a form or subscribing on our website, or responding to a prompt in one of our communications. Consent to receive marketing text messages is not a condition of any purchase.

Opting Out and Help
You can opt out at any time by replying STOP to any message. After opting out, you will not receive further text messages unless you opt in again. For help, reply HELP or contact us at ues@hamptonsbiomed.com.

Fees
Message and data rates may apply, depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

Your Responsibilities
You agree to provide an accurate mobile number and to let us know if it changes. You confirm that you are the account holder for the number provided or have permission from the account holder to receive messages.

Privacy
We do not sell your mobile number, and we do not share it with third parties for their own marketing purposes. Your phone number and text preferences are used in accordance with our Privacy Policy.

CANCELLATION & RESCHEDULING

At Hamptons BioMed, your time and well-being are deeply valued. We understand that life happens. However, out of respect for our practitioners and other clients, we kindly ask that any changes to your appointment be made at least 24 hours in advance.

How to Cancel or Reschedule

  • All Appointments and Sessions: You may cancel or reschedule by calling or texting your location (Southampton: 631-500-9021, Upper East Side: 646-347-1355). Please leave a voicemail if needed, or email us at ues@hamptonsbiomed.com.
  • Appointments with Tapp: Please do not reply to automated Practice Better confirmation or reminder texts, as those replies are not monitored and we will not receive them. Use the contact information above to cancel or reschedule directly.
  • Wellness Technology and Beauty Sessions: These can also be managed through your Boulevard client profile.

Our Policy

  • Late Cancellations (less than 24 hours): Will be charged the full cost of the reserved service.
  • No-Shows or Late Arrivals (more than 10 minutes): May result in forfeiting your appointment and incur the same full fee.
  • Payment on File: A valid payment card is required to confirm an appointment. Your card is stored securely and is only charged in the case of a late cancellation or no-show.
  • Emergency Exceptions: In the case of a true, unavoidable emergency, we may apply part or all of your cancellation fee toward a future service at our discretion.

As a courtesy, we send appointment confirmations and reminders by email and text. It remains your responsibility to keep track of your appointment date and time.

TERMS OF USE

By accessing or using our website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the website.

Use of Our Website
You agree to use our website only for lawful purposes. If you create an account or book through our website, you agree to provide accurate information and to keep your login details secure.

Intellectual Property
The content on our website, including text, images, graphics, logos, and design, is the property of Hamptons BioMed or its licensors and is protected by copyright, trademark, and other laws. You may not copy, reproduce, or use our content or trademarks without our prior written consent.

Feedback
If you send us feedback or suggestions, you agree that we may use them without restriction or compensation to you.

Promotions
Promotions, offers, and referral programs may be subject to their own terms. If those terms conflict with these Terms of Use, the promotion terms apply.

Third Party Services
Our website links to or uses third-party services, such as our booking platform and supplement dispensary. We are not responsible for the content, policies, or practices of those services, and your use of them is subject to their own terms.

Disclaimer of Warranties
Our website and its content are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability
To the fullest extent permitted by law, Hamptons BioMed and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website. Some states do not allow certain limitations of liability, so some of these limitations may not apply to you.

Governing Law
These Terms of Use are governed by the laws of the State of New York, without regard to its conflict of law rules. If you have a concern or dispute, you agree to first try to resolve it informally by contacting us.

Changes to These Terms
We may update these Terms of Use at any time. Continued use of our website after changes are posted means you accept the updated terms.

MEDICAL DISCLAIMER

The information on this website, including our Journal, service pages, and social media, is for general educational purposes only. It is not medical advice and is not a substitute for professional diagnosis or care. Using this website does not create a provider-patient relationship.

Always consult a qualified healthcare provider before starting any new service, supplement, or protocol, or if you have questions about a medical condition.

Our wellness technologies and regenerative beauty sessions are intended to support general wellness and are not a substitute for medical care. Some services have contraindications and may require a provider evaluation before booking.

Statements on this website have not been evaluated by the Food and Drug Administration. Our products and services are not intended to diagnose, treat, cure, or prevent any disease.

Individual results vary. Client stories and testimonials reflect individual experiences and are not a guarantee of results.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

ACCESSIBILITY

Hamptons BioMed is committed to making our website accessible to all visitors, including individuals with disabilities. We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we continually review our site to identify and address accessibility barriers.

Please note that some features of this website, including third-party booking, scheduling, and payment tools, are provided by outside vendors and may not be fully within our direct control. We encourage you to reach out if you experience any difficulty with these or any other part of our site.

If you experience any difficulty accessing any part of this website, or if you have suggestions for how we can improve accessibility, please contact us at 646-347-1355 or ues@hamptonsbiomed.com. We aim to respond to accessibility-related inquiries within 3 business days.

CONTACT

For questions about these policies, or to exercise any of your privacy rights, please contact our Privacy Contact:

Email: ues@hamptonsbiomed.com
Phone: 646-347-1355
Mail: Privacy Contact, Hamptons BioMed, 211 East 70th Street, New York, NY 10021