This SMS Terms and Conditions policy outlines how Hamptons BIOMED (“we”, “our”, or “us”) uses text messaging to communicate with patients and users. By providing your mobile phone number and opting in, you consent to receive text messages from us in accordance with the terms below.
1. Types of Messages we Send
If you opt in to SMS communications, you may receive text messages from Hamptons BIOMED related to:
- Appointment confirmations and reminders
- Waitlist notifications or availability alerts
- Promotions or special offers
- Medical follow-up or aftercare communications
- Billing and payment confirmations
These messages are intended to support your care, provide relevant information, or ensure the smooth delivery of services.
2 . Message Frequency
Message frequency varies based on your interactions with us, including appointment activity, preferences, and promotions.
3. How You Opt In
You may opt in to receive SMS messages through several methods, including:
- Checking a consent box during online booking
- Providing verbal or written consent during an in-person visit
- Filling out a form or subscribing online
- Responding to prompts in email or digital communications
By opting in, you acknowledge and agree to receive SMS messages as described in this policy.
4. Opting Out
You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages unless you re-enroll.
If you require assistance, you may reply HELP at any time or contact us directly at info@hamptonsbiomed.com.
5. Fees and Changes
Message and data rates may apply, depending on your mobile carrier and plan. Hamptons BIOMED is not responsible for any charges related to your receipt of SMS messages.
6. Your Responsibilities
You agree to provide accurate mobile contact information and to notify us if your number changes or is no longer in use. You also confirm that you are the subscriber for the number provided, or that you have authorization from the subscriber to receive messages.
7. Data Usage and Privacy
We do not share or sell your mobile number. Your personal data, including phone number and SMS preferences, will be used only in accordance with our Privacy Policy.
8. Contact
If you have questions about this policy or need further support, please contact us at:
Email: DataProtectionOfficer@hamptonsbiomed.com
Mail:
Data Protection Officer
Hamptons BIOMED
223 Hampton Road
Southampton, New York 11968